Feature · Voice

Call Recording Intelligence for Recruitment

Sixty percent of recruitment happens on a mobile or in person — and almost none of it lands in your ATS. RecView starts with native iOS and Android recording and face-to-face capture, then layers desk phone and VoIP on top — every call transcribed, summarised and logged to the candidate or client record before the next one rings.

What it does

Every phone call, captured.

RecView captures conversations from every source your desk actually uses — and it starts where most recruitment happens: native iOS and Android apps record inbound and outbound mobile calls, plus face-to-face meetings with one tap, without a dialler swap and without VoIP. Desk phones and VoIP (Aircall, RingCentral, Dialpad, 8x8, any SIP provider) plug in on top of that — through the phone system, not the handset.

The moment a call ends, RecView transcribes it with speaker diarisation, writes a summary, and matches the call to an existing candidate or client by caller ID — or creates a new record if it’s a first contact. Every phone call your team makes is now on the record, on the candidate, and searchable by the whole desk.

Which means the BD call your consultant ran in the car between meetings — the one that used to be written up three days later, from memory, if at all — is now a clean ATS activity with a transcript, a summary, and a clear follow-up.

  • Native mobile recording. iOS and Android apps — no VoIP swap, no dialler change, no lost calls. The channel where most recruitment actually happens.
  • Face-to-face meeting capture. Coffee meetings, on-site briefs, after-work drinks — tap record on the mobile app, RecView handles the rest.
  • Caller ID → ATS match. Calls auto-attach to the right candidate or client record.
  • Desk phone and VoIP, when you need it. Aircall, RingCentral, Dialpad, 8x8 and any SIP provider — layered on top, not the headline.
  • Two-party consent built in. Region-aware disclosure prompts — NSW, VIC, WA, NZ, US states.
  • Searchable voice archive. Every call your agency has ever run — one search away.
How it works

Pick up, and we do the rest.

  1. 01

    RecView records

    Mobile app records automatically — including face-to-face meetings with one tap. Desk phone and VoIP record via the provider on top — no agent effort.

  2. 02

    Transcribe and match

    Speakers labelled, caller ID matched against your ATS, record identified or created.

  3. 03

    Logged to the ATS

    Summary, transcript and recording attached to the candidate or client. Before the next call.

Customer story · phone calls captured

“"Loveeee the features especially the transcript, and how everything is in one spot."”
Charlotte Kwok
Sales HQ
Frequently asked

Questions recruiters actually ask.

Do I need to switch to a new dialler?
No. RecView sits alongside the calling stack you already use. Mobile calls and face-to-face meetings record through our iOS and Android apps — that's the channel most recruiters live on. Desk phone and VoIP calls record through the provider (Aircall, RingCentral, Dialpad, 8x8 and any SIP system) on top, without changing a thing for your consultants.
What about two-party consent in Australia and the US?
RecView plays a region-aware disclosure message on outbound calls and surfaces a prompt on inbound calls in strict-consent regions (NSW, VIC, WA, all of NZ, and most US states). Agencies can customise the wording and lock the policy per-region.
Can RecView match a mobile call to the right candidate?
Yes. Caller ID is matched against your ATS contacts in real time — if there's a hit, the call attaches to that record. If there isn't, RecView creates a provisional contact and prompts the consultant to confirm.
What happens if the call drops or we reconnect?
RecView stitches the two recordings back together as one call. The summary is written against the full conversation, not the fragments.
Can consultants opt out of recording a specific call?
Yes — one tap on the mobile app, or a toggle before a desk call connects. Opt-outs are logged for audit.