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Feature · Core

Automatic Call Transcription for Recruitment

Every candidate screen, client brief and debrief — transcribed word-for-word, labelled by speaker, and stamped to the second. Searchable across every desk in your agency. Shareable in two clicks. Never re-typed.

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What it does

Every word, on the record.

RecView transcribes every call your team runs — video or phone, English (AU, NZ, UK, US), with recruitment-specific vocabulary baked in. Accents, acronyms, ANZ candidate names, industry shorthand — all trained on real recruitment calls, not SaaS demos.

Speakers are automatically diarised and labelled with real names (pulled from your calendar and ATS). Every line is timestamped, so when you click a highlight in the summary, RecView drops you straight into the transcript at that second.

Transcripts are fully searchable across every call your agency has ever recorded. “Which candidates mentioned Xero?” “Who told me they were over £120k?” “Has anyone on my desk ever spoken to Alex at Northwind?” — answers in one query.

  • Recruitment-trained diarisation. Accents, names and industry shorthand handled correctly.
  • Timestamped to the second. Click a highlight, jump straight to the quote in the recording.
  • Full-text search across the agency. Find the candidate who mentioned Xero three months ago.
  • Client-safe share view. Redact sensitive lines, send a clean link to the client.
  • Synced to the candidate record. Transcript attached alongside the summary and recording.
How it works

From call to searchable record.

  1. 01

    RecView records

    Mobile and face-to-face via iOS/Android. Video via Teams, Meet. Desk-phone and VoIP via your calling platform on top.

  2. 02

    We transcribe

    Speakers labelled, timestamps added, recruitment vocabulary corrected in under a minute.

  3. 03

    You search, share, sync

    Full text search, client-safe share links, and auto-attach to the candidate record.

Works with your ATS

Native integrations with 10 platforms.

Popular pairings: RecView for JobAdder, Bullhorn AI note taker, Vincere meeting notes. See all ATS integrations or pricing from $29/mo.

Customer story · search & transcripts

“"Loveeee the features especially the transcript, and how everything is in one spot."”
Charlotte Kwok
Sales HQ
Frequently asked

Questions recruiters actually ask.

Are transcripts accurate on ANZ accents?
Yes — RecView's transcription is trained on Australian, New Zealand, UK and US recruitment calls, so it handles ANZ accents, Māori and Pasifika names, and the industry shorthand your consultants use every day.
Can a client see the full transcript?
Only if you want them to. Every transcript has two views — the internal view (full) and a share view, where you can redact lines, hide speakers, or clip to a highlight before sending the link.
What if two people talk over each other?
Diarisation handles overlap and marks it with a double-speaker label. You can correct any speaker label inline and RecView will learn the voices for future calls.
How long do transcripts stay available?
For the lifetime of your account by default. You can set custom retention per-client (e.g. delete after 24 months) to match candidate data agreements.
Can I export the transcript?
Yes — plain text, SRT, VTT or PDF. Transcripts auto-attach to the candidate or client record in your ATS as well.
Related features

Works with the rest of RecView.